1. How do I pay online?
Ans. 1: To pay online, please visit portal.smile.com.bd to pay your bill quickly and conveniently. Customers are able to pay bills with Internet Banking, credit cards, or mobile banking.
2. How do I pay with Bkash?
Ans. 2: To pay your internet bill through the Bkash app, please follow the given steps below:
Log in to your Bkash account and select the "Pay Bill" option.
In the "Bill Pay" option, select the “Internet” option button, and you'll find the list of ISPs.
From the list select "BDCOM Online Ltd." (Smile BroadBand is a service brand of BDCOM Online LTD.)
Enter your 9 digit Smile Customer ID number e.g. 222****** and your phone number in the “Enter Customer Number” option.
Enter the specified amount of your package and complete the bill payment process. After that, tap the "Next" button and proceed to the payment and you're done!
For any query regarding Bill Payment, please call 09666 666 666
3. How to pay with Nagad?
Ans. 3: To pay your internet bill through the Nagad app, please follow the given steps below:
Log in to your Nagad account and select the "Bill Pay" option.
In the "Bill Pay" option, select the “Internet” option button, and you'll find the list of ISPs.
From the list select "BDCOM Online Ltd." Smile BroadBand is a service brand of BDCOM Online LTD.
Enter your 9 digit Smile Customer ID number e.g. 222****** and your phone number in the Customer Number option.
Enter the specified amount of the package and tap and hold on Pay to complete the process. After that, tap the "Next" button and proceed to the payment You're done!
For any query regarding Bill Payment, please call 09666 666 666
4. How many types of cards will support online payment?
Ans. 4: Smile accepts payment from Mastercard, Visa, and Nexus cards.
